More about each new feature/module:
Several booking form settings, including the “Terms & Conditions” feature, have been moved to the Website & Theme Builder:
These settings were earlier found in the “Form Settings” section under Settings > Industries > [Industry Name] > Settings > Form Settings. They can now be edited in the “Advanced Theme Builder” under Settings > Design Forms & Website > Website Builder & Themes > “Customize Theme” button. The following lists each setting that moved with instructions on how to edit it in the Advanced Theme Builder.
Extended Terms & Conditions Options
For more details on how to implement and customize the "Terms & Conditions" feature, click here.
“Do you want your customers to see how long the service will take during bookings?”
Do you want to enable the “Notify me if it takes more time” option under the booking form?
Do you want to enable the “Reminder” option under the booking form?
How do you want the total pricing to show when the customer is looking at the summary box?
How would you like to handle $0 total before tax?
Would you like to display the price of each extra inside the summary box?
Would you like to display the price of each exclude inside the summary box?
Would you like to split the customer details into two sections as contact info and address?
Would you like to split the address into multiple fields such as city, state, and zip code, or show them as a single address field?
NOTE: Previously, only the “Key Message” section OR the “Special Notes” section could be visible on a single booking form. As of this update, BOTH sections can be enabled for a booking form.
Show "How It Works" on a form?
IMPORTANT: As always, please remember to click the “Save” button and/or “Save and Publish” button, as required, to save the changes you have made in the website builder or to display them live on your form(s) or website.
3DS2 SCA (Secure Customer Authentication) is an authentication and security protocol designed to help merchants and banks meet the “Strong Customer Authentication” (SCA) requirements of the EU’s Revised Payment Services Directive (PSD2). The protocol is designed to help ensure secure online payments and protect customers against fraud. 3DS2 SCA works by using a combination of two-factor authentication (2FA) and 3D Secure 2 (3DS2) technology to verify a cardholder's identity.
In BookingKoala, this update allows businesses that use a 3DS2-compliant payment processor (Stripe, Square, or PayPal via Braintree) to save, charge, and place holds on credit cards that require this type of authentication.
For more information on how to implement and use the 3DS2 feature, click here
New & Improved Checklist Module:
A comprehensive Checklist Module has been designed with new or updated sections, including the Checklist Builder, multiple dependencies settings, conditions and logic for checklists, checklist translation feature, the “Checklist Progress” dashboard, and checklist booking features like checklist notes, on-demand messages, and the ability to update, complete, or reset the checklist or checklist tasks.
For a detailed overview of the new Checklist Module and how to get started, click here.
Booking Drafts & Quotes: Save and prefill the date, time, and provider assignment for any draft or quote:
Booking Drafts & Quotes: Save and prefill new and existing addresses for any draft or quote:
“None” Pricing Parameter(s):
Change frequencies in the middle of a recurring service:
Show recurring total(s) for duplicated bookings and on the “Reschedule Booking” page if the frequency has changed:
Multiple cancellation fees based on time
Pay Providers out of cancellation fee
Booking reschedules from the Calendar
Form parameters and locations revamp
Option to change time to 24-hour format
10 DLC updates for Twilio SMS notifications
Sales tax in booking export file
Location filter in Providers listing
Filter Providers on the dashboard based on selected industry
Enable the “Apply to all” option when resuming a cancelled booking
Add card and apply on bookings
New fields added in 'new booking' zapier trigger
For this we have added a new field booking_source which will push following values:
Block customers from adding new bookings for next 60 days
Hiring Module update:
Following are some of the improvements we have made based on the immediate feedback we have received on the Hiring module: